Please read carefully: By registering, logging in, or using TataChat, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please stop registering or using the service. For privacy matters, please also read the TataChat Privacy Policy.
1. Service Description
TataChat is a secure instant messaging app focused on communication between people you already know or choose to connect with. It may provide account registration, profiles, friend requests, one-to-one messaging, group messaging, global search, voice and video calls, QR code friend adding, reports, blocking, notifications, updates, and other related features. TataChat does not provide social feeds, stranger discovery, dating, matching, or interest-based community features. Features may change as the product evolves.
2. Accounts
- You must provide true, accurate, lawful, and valid registration and profile information and keep it up to date.
- You are responsible for safeguarding your account, password, verification codes, and logged-in devices.
- You may not transfer, rent, lend, sell, or share your account in a way that creates security or compliance risks.
- If you discover unauthorized use or abnormal account activity, please contact us promptly.
3. User Conduct
When using TataChat, you must comply with applicable laws, public order, good morals, and platform rules. You may not:
- Post or spread illegal, fraudulent, harassing, abusive, discriminatory, obscene, violent, terrorist, gambling, or otherwise improper content.
- Impersonate others, steal profile materials, induce private transactions, request sensitive information, or commit fraud.
- Infringe another person's reputation, portrait, privacy, intellectual property, or other legal rights.
- Use plug-ins, scripts, crawlers, bulk registration, traffic manipulation, attacks, or other methods that disrupt the service.
- Send spam, unauthorized advertising, or other content that harms user experience.
4. Messaging Safety and Moderation
TataChat includes user-generated messages, nicknames, avatars, images, voice, videos, files, and group content. To maintain a respectful communication environment, we may use automated checks, manual review, and user feedback to process violating content.
- Content reporting: You may report illegal, infringing, harassing, fraudulent, spam, or otherwise improper content through in-app reporting tools or our support email.
- 24-hour response commitment: After receiving a valid report, we will review it as soon as possible and generally provide an initial response or necessary action within 24 hours.
- User blocking: You may block, blacklist, or disconnect from users who negatively affect your experience.
- Account restrictions: For severe or repeated violations, we may remove content, restrict features, mute users, suspend or terminate accounts, preserve evidence, or report to competent authorities.
5. Content and License
You retain ownership of content you lawfully own. To provide TataChat, you grant us a worldwide, free, non-exclusive, sublicensable license to use your content as necessary for display, sending, storage, forwarding, moderation, and safety processing. This license is limited to operating and improving TataChat.
You must ensure that text, images, voice, videos, files, nicknames, avatars, and other content you upload or send are lawful and do not infringe third-party rights. We may remove, block, restrict, or review content that violates rules.
6. Platform Enforcement
If you violate these terms, laws, or platform rules, we may issue reminders, remove content, restrict features, limit messaging, suspend or terminate accounts, preserve evidence, or report to competent authorities. Severe safety risks may be handled immediately.
7. Fees and Third-Party Services
Core TataChat messaging features may currently be free. If paid services, memberships, or virtual items are introduced, the relevant page will disclose pricing, rules, and refund conditions. TataChat may integrate third-party technical services such as instant messaging, push notifications, content safety, and cloud storage.
8. Intellectual Property
TataChat's product name, interface design, icons, code, technology, trademarks, service marks, and related materials are owned by us or lawful rights holders. Without permission, you may not copy, modify, reverse engineer, distribute, sell, or use them for commercial purposes.
9. Disclaimers and Limitation of Liability
- Internet services may be affected by networks, devices, maintenance, third-party services, force majeure, and other factors. We do not guarantee uninterrupted or error-free service.
- Communications, transactions, or off-platform activities between users are at users' own judgment and risk. Please protect your personal and property safety.
- To the extent permitted by law, we are not liable for indirect losses, loss of expected benefits, data loss, or third-party conduct beyond the legally required scope.
10. Changes and Termination
We may update these terms due to business development, legal changes, or feature adjustments. Material changes will be notified through in-app prompts, page notices, or other reasonable methods. Continuing to use TataChat means you accept the updated terms.
11. Governing Law and Dispute Resolution
These terms are governed by the laws of the People's Republic of China. Any dispute arising from these terms or your use of TataChat should first be resolved through friendly negotiation. If negotiation fails, either party may bring a lawsuit before a competent people's court.
12. Contact Us
If you have questions, feedback, or complaints about these terms, contact us at:
Email: support@astarlynk.com