TTataChat

TataChat Privacy Policy

This policy explains what information we collect when you sign in, chat with contacts, manage your address book, join group conversations, and use account security features in TataChat.

Effective Date: June 22, 2026

Summary: TataChat is a secure instant messaging app for one-to-one and group chats. To provide account access, messaging, contacts, friend verification, voice and video calls, notifications, safety tools, updates, and support, we process the information described below. We do not sell your personal information. TataChat does not provide social feeds, stranger discovery, dating, or interest-based community features.

You Control ItNickname, avatar, profile details, phone or email binding, and notification, camera, microphone, photo library, contacts, and location permissions can be provided, changed, or disabled by you.
Feature BasedChats, friend requests, group membership, search, reports, blocking, and safety checks are processed only to deliver messaging features and protect users.
Security MattersWe use encryption in transit, access controls, moderation, and logs to reduce abuse and data risks.

1. Information We Collect

When you use TataChat, we may collect the following information:

  • Account information: phone number, email address, custom user ID, encrypted password data, verification results, login status, and account security records.
  • Profile information: nickname, avatar, and other basic profile details you choose to provide for display to your contacts.
  • Contacts and relationships: friend list, friend requests, blocked users, group membership, group invitations, and related interaction records.
  • Communication data: text, images, voice messages, videos, files, location messages, call records, delivery and read status, and related message metadata. Messaging capabilities may be supported by integrated instant messaging service providers.
  • Device and log data: device model, operating system version, app version, network status, crash logs, performance logs, IP address, and operation timestamps.
  • Location data: only after your permission, and only when you choose to send a location message to a contact. You may disable location permission in system settings at any time.
  • Contacts on your device: only after your permission, to help you find people you already know and add them as friends. You may disable contacts permission in system settings.

2. How We Use Information

  • To create and maintain your TataChat account, including registration, login, password recovery, phone or email binding, and security verification.
  • To display your profile to people you connect with and to show contact, group, and conversation information within the app.
  • To provide one-to-one messaging, group messaging, friend requests, global search, conversation pinning, voice and video calls, QR code friend adding, notifications, and related IM features.
  • To perform content moderation, anti-spam checks, violation handling, report review, risk control, blocking, and account protection.
  • To diagnose crashes and network issues, improve product experience, manage version updates, and provide customer support.
  • To send notifications or enable optional features only after you grant the relevant permission.

3. Third-Party Services and Sharing

To operate TataChat, we may integrate technical service providers for instant messaging, push notifications, cloud storage, content safety, crash analysis, and similar capabilities. We only provide the information necessary for those services and require appropriate data protection.

We do not share your personal information with unrelated third parties unless you authorize it, it is required by law, it is necessary to address fraud or safety issues, or it is needed to protect the rights and safety of users or the public.

4. Storage and Protection

  • We retain information only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
  • We use HTTPS, access controls, encryption for sensitive data, audit logs, and least-privilege authorization to protect information.
  • No internet service is perfectly secure. If a personal information security incident occurs, we will respond and notify users as required by applicable laws.

5. Your Rights

You may view, edit, or delete certain profile information in the app and manage camera, photo library, microphone, contacts, location, and notification permissions in system settings. You may also contact us to request access, correction, deletion, withdrawal of consent, account cancellation, or an explanation of this policy.

6. Minors

TataChat is not intended for children under 16. If you are under 16, please do not register or use the service. If you are a guardian and believe that a minor has used TataChat without authorization, please contact us and we will handle the relevant information promptly as required by law.

7. Updates to This Policy

We may update this policy due to product changes, legal requirements, or security needs. Material changes will be notified through in-app prompts, page notices, or other reasonable methods. Continuing to use TataChat after an update means you understand and accept the updated policy.

8. Contact Us

If you have questions, comments, or requests about this privacy policy or personal information protection, contact us at:

Email: support@astarlynk.com

We will verify and respond as soon as reasonably possible, generally within 15 business days.